Adding Credits to a User Account
This guide covers how to locate a specific user and add credits to their account balance via the Formas Admin Console.
- 1
Click the Search Input
In the center of the Formas Admin dashboard, locate and click the large rectangular search input field to prepare for a user search.
- 2
Activate the Search field
Click again within the search input field to ensure the cursor is active for typing.
- 3
Enter the user search query
Click once more to focus the input field.
- 4
Type the user's email address
Input the full email address of the user you wish to manage, such as "michal.modelski@formas.ai", into the search bar.
- 5
Select the user from the results
In the user list table below the search bar, click the user's email address "michal.modelski@formas.ai" to open their profile details.
- 6
Click the Add Credits button
In the right-side user panel that appears, click the "💰 Add Credits" button located in the top navigation bar of the panel.
- 7
Enter the credit amount
In the Add Credits section at the bottom-right of the panel, click the "Amount (e.g. 100)" field and type "10".
- 8
Confirm the credit addition
Click the blue "Add Credits" button at the bottom of the right-side panel to apply the change to the user's account.
Tips
- Ensure you have the correct user email address before searching.
- Credits can be assigned with or without an expiration date depending on your requirements.